Your questions,
thoughtfully answered.
Start here for general guidance. Your technician will explain the preparation and instructions for your specific treatment.
Booking and preparation
How much does pest control cost?
The pest, size of the property, extent of activity, and number of visits all affect the price. Tell us what you have noticed and where your property is located. We will explain the proposed service and provide a quote before treatment.
Can I book an urgent pest control visit?
Call (647) 627-8994 to check the next available appointment in Brantford or Hamilton. Describe the pest and where it is active so we can help you plan the next step. Same-day availability depends on the location and schedule.
What about children and pets during treatment?
Tell your technician about children, pets, and any access concerns before the visit. Preparation and re-entry instructions depend on the treatment. Follow the specific directions you receive, including any time you need to remain out of a treated area.
Will I need more than one treatment?
Some pest problems need follow-up visits or monitoring. The species, access to hiding places, and the extent of the infestation affect the plan. Ask what follow-up is included in your quote and which prevention steps you should take.
Rodent Control
Why do mice keep coming back?
If food sources and entry points remain, new rodents can enter even after initial activity has been treated. Inspection, exclusion recommendations, and monitoring help address the conditions behind repeat problems.
Bed Bug Control
Should I move my mattress to another room?
Avoid moving potentially affected furniture between rooms before assessment. Moving items can spread activity. Ask for preparation guidance so you know what to bag, clean, or leave in place.
Cockroach Control
How long does cockroach treatment take to work?
Results depend on the species, severity, access, and treatment method. A follow-up may be needed. Your technician will explain what activity to expect and when to report continuing signs.
Ant Control
Why does spraying visible ants not solve the problem?
Visible ants may be foraging away from a hidden colony. Treating only the ants you can see may leave the source untouched. Identification and a plan for the nesting activity are more useful than repeated surface spraying.
Wasp Control
Should I block the opening to a wasp nest?
Do not disturb or seal an active entry point before getting advice. Nest location and building access need to be assessed so the treatment can be planned appropriately.
Spider Control
Does seeing a spider mean I have an infestation?
One or two spiders do not necessarily indicate a larger problem. Repeated activity, numerous egg sacs, or webs that quickly reappear can justify an assessment of the property and insect attractants.
Silverfish Control
Will reducing humidity help with silverfish?
Moisture management can make a property less favourable to silverfish. It is often part of prevention, but an established problem may also need targeted treatment and changes to storage conditions.
Moth Control
Are all moths treated in the same way?
No. Textile pests and pantry pests have different food sources and hiding places. Identification is important so the source can be found and the treatment can focus on the right materials and areas.
Residential Pest Control
Do you treat rental homes and apartments?
Yes, residential service includes rental properties. If activity may involve shared walls or neighbouring units, coordinate with the landlord or property manager so access and follow-up can be planned.
Commercial Pest Control
Can the service fit around our opening hours?
Discuss your operating hours and restricted areas when requesting a quote. Access, preparation, and treatment timing can then be considered in the proposed service plan.
Termite Extermination
Can you identify termites from wood damage alone?
Wood damage can have several causes. An inspection looks for additional evidence and helps distinguish termite activity from other insects or moisture-related problems.
Insect Treatment
What if I do not know which insect I have?
Describe its size, appearance, and where it was found. A clear photo can help with an initial discussion, but an inspection may still be needed to confirm the pest and the appropriate treatment.
Wildlife Removal
Should I seal an opening if I hear animals inside?
Wait for an assessment. Closing an active opening can trap animals inside. A removal and exclusion plan considers the animals present and when entry points can be closed appropriately.
A pest problem?
We’re ready to listen.
Tell us what you’re seeing. We’ll help you take the next step.